Compliance and Legal


Our Regulator
We are authorised and regulated by the Financial Conduct Authority (FCA).


Our firm’s reference number is 171395 and you can find details about our firm on the Financial Services Register. For any further information, please get in touch, info@rt-ifa.co.uk


Client Money

For your additional security we do not handle client’s money. We never accept a cheque made out to us (unless it is a cheque in settlement of charges or disbursements for which we have sent you an invoice), or handle cash.

Financial Services Compensation Scheme

We subscribe to the Financial Services Compensation Scheme. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim. Most types of investment business are covered for up to a maximum limit of £50,000. Insurance arranging and advising is covered for 90% of the claim, without any upper limit. Further information about compensation scheme arrangements is available from the FSCS.(www.fscs.org.uk).

Complaints

The detailed FCA rules / prescriptive standards unable to prevent mis-selling or market misconduct. FCA prefer regulation that focuses on outcomes rather than prescription. FCA believe that a large volume of detailed, prescriptive and highly complex rules can divert attention towards adhering to the letter, rather than the purpose of FCA regulatory standards.

Conflicts of Interest

We offer independent financial advice, but occasions can arise where we, or one of our other customers, will have some form of interest in business, which we are transacting for you. If this happens, or we become aware that our interests or those of one of our other customers conflict with your interests, we will inform you in writing and obtain your consent before we carry out your instructions. There may be occasions when we will be unable to act for one of the parties.

As a consequence of such potential conflicts arising, we will put arrangements in place to ensure our clients are treated fairly.

Termination of Authority

You or we may terminate our authority to act on your behalf at any time without penalty. Notice of this termination must be given in writing and will take effect from the date of receipt. Termination is without prejudice to any transactions already initiated which will be completed according to this client agreement unless otherwise agreed in writing. You will be liable to pay for any transactions made prior to termination and any fees which may be outstanding.

Retail Distribution Review (RDR)

Following the RDR from 1st January 2013 a number of significant changes have affected the financial advice sector.

These include:

  • 1. The abolition of commission payments to advisers selling investment products.
  • 2. The introduction and definition of ‘restricted’ advice versus ‘independent’ advice.
  • 3. The introduction of a minimum ‘Level 4′ qualification level for all advisers.
RDR Consumer Guide Booklet

Data Protection & Anti Money Laundering

We are registered under the Data Protection Act 1998. It is understood that we keep personal and financial information with regard to your circumstances on file (electronic and/or paper based) as required to be able to advise you as to your financial planning needs. We confirm that this information will not be used, or transferred by us to any other firm or company. We may provide information to the FCA upon request for regulatory reasons.

We cannot be held responsible for the information held on your file becoming inaccurate due to your change of circumstances if you fail to inform us of those changes. We want to make sure your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Where business services are provided to the firm by third parties then circumstances may arise which warrant the disclosure of more than just your basic contract details. On these occasions such as processing business, and obtaining compliance and regulatory advice you agree that personal information held by the firm may be disclosed on a confidential basis, and in accordance with the Data Protection Act 1998, to such third parties. You agree that this information may be transferred electronically, e.g. e-mail. You also agree that we or any such company may contact you in future by any means of communication which we consider appropriate at the time.

We keep records of our business transactions for at least six year.

We are required to verify your identity in accordance with the Proceeds of Crime Act 2002 and the Money Laundering Regulations 2007. We reserve the right to approach third parties and to delay any applications until adequate verification of identity has been obtained.

If at any time you wish us or any company associated with us to cease processing your personal data or sensitive personal data, or contacting you for marketing purposes, please contact the Compliance Officer on 01225 331000 or in writing at Robson Taylor IFA Ltd, Charter House, The Square, Lower Bristol Road, Bath BA2 3BH.

Subject to certain exemptions, you are entitled to have access to your personal and sensitive personal data held by us. You may however be charged a fee (subject to the statutory maximum) for supplying you with such data.